Shipping and Returns

We Offer the Fastest Shipping and Hassle-Free Returns!

Shipping Information:

  • Free Standard Shipping for All USA Orders!
  • Most US based orders are shipped directly from our warehouse within 4-7 days for your convenience and maximum efficiency.
  • Custom Products such as Mugs, Metal Art, Jewelry and Shirts have a processing time of 7-21 business days and shipping times of 5-14 days.
  • Our production partners are based in the United States.
  • Metal Art is only shipping to the United States and territories. We are working on expanding this to other countries.
  • Holidays may have longer processing and shipping times

 

Return Policy

  • We offer a Customer Satisfaction Guarantee. Please contact customer service for return requests.
  • Return policy does not apply to products purchased with discount codes.
  • Custom Product are not Returnable

Contact Us

by phone: (800) 983-2799

email: support@springpets.com