Shipping and Returns
We Offer the Fastest Shipping and Hassle-Free Returns!
Shipping Information:
- Free Standard Shipping for All USA Orders!
- Most US based orders are shipped directly from our warehouse within 4-7 days for your convenience and maximum efficiency.
- Custom Products such as Mugs, Metal Art, Jewelry and Shirts have a processing time of 7-21 business days and shipping times of 5-14 days.
- Our production partners are based in the United States.
- Metal Art is only shipping to the United States and territories. We are working on expanding this to other countries.
- Holidays may have longer processing and shipping times
Return Policy
- We offer a Customer Satisfaction Guarantee. Please contact customer service for return requests.
- Return policy does not apply to products purchased with discount codes.
- Custom Product are not Returnable
Contact Us
by phone: (800) 983-2799
email: support@springpets.com